Stendard Solution™, our Enterprise Quality Management System (EQMS) Software, comprehensively fulfils your Quality Management System (QMS) needs.
From setting up your QMS with a complete set of documents to maintaining your QMS through proper document version control and automated workflow processes, you will find valuable features tailored to your organisation, regardless of whether you are a start-up or an established organisation.
By integrating a DMS with a QMS, organisations can improve document control, standardisation, compliance, and change management within their quality management practices. It enhances visibility, efficiency, and traceability, ultimately supporting the organisation’s commitment to maintaining and improving quality standards.
A proper document management system supports robust practices that ensure all employees work with the same documents and standards to prevent confusion and headaches. For example, you change your return policy and update your policy handbook. However, your retail staff need to be alerted to the changes and has multiple customers approaching them for return queries.
The need for updated information procedures will ensure they provide accurate information to the customers, indirectly affecting the business’s operations and potentially your company’s branding. This is just one scene depicting an organisation’s lack of document control processes. There are many more reasons why a document management system is vital in every organisation.
Users can find internal and external documents in multiple locations and applications for an organisation. This situation triggers the need for a document management system to organise and track records for easy access by employees who need them.
A suitable document management system also manages content by utilising workflow processes and procedures, which helps to reduce redundancy. From users’ perspectives, a sound document management system saves them time when looking for critical documents and checking their validity compared to manual processes.
As the world increases its efforts towards digitalisation, the information security procedures of digital documents are a prevalent issue among organisations across the globe.
A sound document management system helps establish critical security features to help protect essential documents, regardless of internal or external documents, from unintended use, such as customer and credit card information.
Secure file sharing of business documents or sensitive documents is also a key feature in document management systems.
A robust document versioning process is the core of an exemplary document management system. It ensures quality by helping to track document revisions. The document authoring function prevents changes by unauthorised staff and orders document versions to ensure employees always work with the latest information.
For example, a well-documented procedure within a retail business can prevent customers from ordering an unavailable item.
Depending on the industry, some organisations must ensure compliance with specific regulatory standards to pass audits and be certified. Sound document control systems confirm that an organisation always complies with the relevant standards and requirements.